Documentation

Notifications

Get alerts that matter. Silence what doesn't.

Never Miss What Matters

New lead? Meeting booked? AI needs help? Know instantly.


What You Can Get Notified About

EventWhy It Matters
New LeadSomeone just entered your pipeline
New ReplyLead responded to AI
Attention ItemAI needs your help on this one
Meeting BookedTime to prep
Meeting ReminderDon't forget
Low CreditsTop up before AI pauses

How to Get Notified

ChannelBest For
In-AppAlways on. See it when you're in the dashboard.
EmailLess urgent stuff. Check when you have time.
SMSHot stuff. Attention items. Meetings soon.

Configure It

  1. Go to SettingsNotifications
  2. Toggle channels on/off per event
  3. Click Save
┌─────────────────────────────────────────────────────────────┐
│  NOTIFICATION SETTINGS                                       │
│                                                              │
│  Event              In-App    Email     SMS                  │
│  ─────────────────────────────────────────────              │
│  New Lead            [✓]       [✓]      [ ]                 │
│  New Reply           [✓]       [ ]      [ ]                 │
│  Attention Item      [✓]       [✓]      [✓]  ← Important!   │
│  Meeting Booked      [✓]       [✓]      [✓]                 │
│  Meeting Reminder    [✓]       [✓]      [✓]                 │
│  Low Credits         [✓]       [✓]      [ ]                 │
└─────────────────────────────────────────────────────────────┘

Quiet Hours

Don't want notifications at 2am?

  1. Go to SettingsNotifications
  2. Enable Do Not Disturb
  3. Set your quiet hours (e.g., 10pm - 7am)

In-app notifications still queue. They're waiting when you wake up.


FAQs

"Can I disable all notifications?" Yes, but you'll miss Attention Items. Not recommended.

"Why am I not getting SMS notifications?" Verify your phone number in Account settings.

"Can I get notified for specific leads only?" Not yet. All lead notifications use the same rules.

"Do notifications cost credits?" No. Notifications are free.

"Can team members have different settings?" Yes. Each user controls their own notifications.

"What if I miss an Attention Item?" It stays flagged until resolved. Check your dashboard.