Documentation

Upgrade

More credits. More agents. More power.

Ready to Scale?

Upgrade takes 30 seconds. New credits available instantly.


How to Upgrade

  1. Go to Settings → Billing
  2. Click Upgrade Plan
  3. Select your new plan
  4. Confirm payment

Done. New credits are already in your account.


What Happens

┌──────────────┐
│  You Click   │
│  Upgrade     │
└──────┬───────┘
       │ Instantly
       ▼
┌──────────────┐
│  New Credits │  ← Added to your balance immediately
│  Added       │
└──────┬───────┘
       │
       ▼
┌──────────────┐
│  New Features│  ← Unlimited agents, etc.
│  Unlocked    │
└──────┬───────┘
       │
       ▼
┌──────────────┐
│  Next Bill   │  ← Reflects new plan rate
│  Updated     │
└──────────────┘

Downgrading

Need to scale back?

  1. Go to Settings → Billing
  2. Click Change Plan
  3. Select a lower tier
  4. Confirm

Downgrades apply next billing cycle. You keep current features until then.


FAQs

"Will I lose data if I downgrade?" Never. All leads, conversations, and history stay.

"What about unused credits when upgrading?" They carry over. New credits are added on top.

"Can I get a refund if I upgrade mid-cycle?" Contact support for prorated adjustments.

"What if I need more than Pro?" Contact sales@rocketagents.ai for Enterprise pricing.

"Can I try Pro before committing?" Upgrade, test it, downgrade within 7 days for a full refund.

"Do I get charged immediately?" Yes. Prorated for remaining billing period.

"What happens to extra agents if I downgrade to Starter?" You keep them, but can't create new ones. Reassign leads if needed.