Documentation

Create a Source

Track where your leads come from.

Create a Lead Source

One minute. Know where every lead came from.


Steps

  1. Go to Lead Sources in the sidebar
  2. Click + New Source
  3. Name it (e.g., "Facebook Ads", "Website Form")
  4. Select the type:
    • Webhook — For ad platforms and integrations
    • Form — Embed on your website
    • Manual — Leads you add yourself
  5. (Optional) Assign an AI agent
  6. Click Create

Done.


What You Get

After creation:

TypeWhat You Get
WebhookA unique URL to paste in Facebook, Google, Zapier, etc.
FormEmbed code for your website
ManualJust a label for tracking

Pro Tip: Assign an Agent

When you assign an AI agent to a source, every lead from that source gets contacted automatically.

Lead arrives from Facebook → Assigned to Facebook Agent → AI texts within seconds

No manual work.


FAQs

"Can I rename a source later?" Yes. Edit anytime.

"Can I delete a source?" Yes. Existing leads keep their source reference for reporting.

"What's the difference between Webhook and Form?" Webhook receives data from external systems. Form is a widget you embed.

"Do I need different sources for different ad campaigns?" Recommended. Easier to track ROI per campaign.

"Can I have multiple sources for the same platform?" Yes. Create "Facebook - Campaign A" and "Facebook - Campaign B".

"What if a lead comes in without a source?" It's labeled "Unknown" or "Manual" depending on how it arrived.