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Addiction Treatment

They Were Ready to Get Help at 3am.

The decision to seek addiction treatment often comes at rock bottom—and rock bottom doesn't check business hours. At 3am, when someone finally admits they need help, or when a family member desperately searches for options, that window of willingness is precious and brief.

Trusted by addiction treatment leaders7-day free trial
Minutes
is how long the window of willingness lasts

When someone decides they're ready for help, that window might close in minutes. Be there when it's open.

Help-seeking calls that come after hours
72%
The Uncomfortable Truth

You're Not Losing to Better Competitors You're Losing to Faster Ones

The decision to seek addiction treatment often comes at rock bottom—and rock bottom doesn't check business hours.

At 3am, when someone finally admits they need help, or when a family member desperately searches for options, that window of willingness is precious and brief.

The treatment center that answers with compassion and clarity at 3am saves a life.

Voicemail at 3am might mean they never call again.

  • The moment of clarity comes at 3am. Your admissions line goes to voicemail.
  • Families searching desperately will call until someone answers with hope
  • Insurance verification takes days. Competitors do it in hours.
  • Every hour of delay is an hour for doubt, denial, or worse

The 3am Window

Monthly calls for help125 calls
Calls answered immediately45 calls
Calls that reached voicemail80 calls
Average treatment value$35,000
Annual revenue lost to missed calls$1,680,000+

*Based on 30% admission rate with immediate response vs. 8% with voicemail

What if you answered every call for help?

Those 80 'missed' calls at improved conversion could be 24 additional admissions annually. At $35K average, that's $840K recovered—and more importantly, lives changed.

See the Difference

Same Lead. Two Very Different Outcomes.

Watch what happens when a lead comes in—and how you respond.

Without Rocket Agents

3:15 AM
Rock bottom moment
Person finally admits: 'I need help.' Searches for treatment.
3:16 AM
Calls your center
Voicemail: 'Thank you for calling. Please leave a message.'
3:17 AM
Doubt creeps in
'Maybe I'm overreacting. Maybe I can handle this.'
3:20 AMLOST
Calls Center B
Immediate response: 'We're here for you. Let's talk about your situation.'
9:00 AM
Your team calls back
Phone goes unanswered. The moment passed.
UnknownLOST
What happened?
We don't know. That's the tragedy of missed calls in this field.
Result: Revenue Lost

Same lead, same intent, same opportunity. Lost to a faster competitor.

With Rocket Agents

3:15 AM
Rock bottom moment
Person finally admits: 'I need help.' Searches for treatment.
3:15 AM
Rocket Agents responds instantly
'We're here for you. You've made a brave decision. Let's take the next step together.'
3:20 AM
Situation assessed
Substance, duration, insurance, urgency level gathered compassionately
3:25 AM
Insurance verification initiated
Coverage check started immediately; results ready by morning
9:00 AM
Admissions team follows up
Full context, insurance verified, family notified, transport arranged
12:00 PMWON
Admission completed
Person received help. Recovery begins. Life saved.
Result: Revenue Won

You showed up prepared. They showed up ready to buy.

Stop losing leads to slower competitors.

See how Rocket Agents works for addiction treatment in a 15-minute demo.

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The Numbers

What Addiction Treatment Professionals See

Real results from professionals using Rocket Agents.

312%
More Admissions
<60s
24/7 Response Time
89%
Intake Completion
Lives
Saved
How It Works

From Lead to Closed Deal

Here's exactly what happens when you connect Rocket Agents to your lead sources.

24/7 Response Capability

Every call for help answered immediately—3am, weekends, holidays.

Compassionate First Contact

Warm, hopeful response that honors the courage it took to reach out.

Situation Assessment

Substance, duration, medical needs gathered with care.

Insurance Initiation

Verification process started immediately to remove barriers.

Admissions Coordination

Clinical team receives full context; transport arranged if needed.

Built for Addiction Treatment

Everything You Need to Win More Business

Features designed specifically for how addiction treatment professionals work.

24/7 Crisis Response

Every call for help answered with compassion—no exceptions, no voicemail.

Hopeful First Contact

Response designed to maintain the window of willingness.

Clinical Pre-Assessment

Basic clinical information gathered to prepare treatment team.

Insurance Capture

Insurance information gathered and verification initiated immediately.

Family Support

Family members guided through intervention and next steps.

Warm Transfer Capability

Crisis situations transferred to on-call clinical staff immediately.

Social Proof

What Addiction Treatment Leaders Are Saying

Hear from professionals who stopped losing leads to faster competitors.

"The window of willingness is precious. When someone decides they're ready for help at 3am, that window might not be open at 9am. Rocket Agents ensures we're there the moment they reach out."
D
Dr. Michael Torres
Medical Director at New Beginnings Recovery
"Family members searching for help are desperate and exhausted. When we respond immediately with compassion and clear next steps, we become their lifeline. We've seen admissions increase 55% since implementing AI response."
S
Sarah Chen
Director of Admissions at Serenity Treatment Center
"Every unanswered call at 3am is potentially someone's last call for help. That's not hyperbole—it's the reality of addiction. We can't afford to miss those calls anymore."
J
Jennifer Martinez
CEO at Recovery Solutions Network
Is This You?

Rocket Agents Is Built For

Treatment centers committed to being there when people reach out

Every missed call is a missed opportunity to save a life.

Facilities where after-hours calls are highest-intent

3am calls aren't research—they're cries for help.

Recovery programs serving families in crisis

Families need guidance immediately, not tomorrow.

Centers that can't staff 24/7 admissions

AI bridges the gap until clinical staff can engage.

The ROI Is Simple

Rocket Agents monthly$499/mo
Average deal value$35,000 per admission
Extra deals to break even0.014 admissions
Potential return on investment
168x ROI

Impact is immediate—the first answered 3am call can change everything.

Yeah, But...

We hear these from addiction treatment professionals every day. Let's address them head-on.

They need response. At 3am, when someone finally admits they need help, they need SOMEONE to answer. Voicemail doesn't provide compassion—it provides nothing. Instant, warm, informative response shows someone cares. The deep human work happens after they walk through your doors.

Absolutely—clinical assessment happens in person. But first, someone needs to answer the phone, provide hope, and guide them toward that assessment. AI captures the critical first response; your clinical team provides the care that follows.

AI captures insurance information and initiates the verification process. Your team completes the complex work. But every hour that verification is delayed is an hour for doubt, denial, or relapse. Speed in starting the process matters.

They will—during the intervention planning, during admissions, throughout treatment. But first, someone needs to answer their desperate 2am search, provide information, and give them hope. That's where AI shines—being there when no one else can be.

If you're turning away families, you're not responding fast enough to choose the right fits. Fast, thorough qualification means your beds are filled with clients who are the best clinical and financial fit—not whoever happened to call when you answered.

Ready to Stop Losing Leads?

Join addiction treatment professionals who respond first, every time.

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